Privacy & Cookie Policy



On this Website, we obtain information about you:

  • when you actively submit information on a UMATES Website. You do this e.g. when you register/sign up to become a UMATES member, or when you participate in any other website service (e.g. when you place an order, when you participate in a contest or when you request information); and
  • when you surf or browse UMATES Website: we use cookies and pixel tags to enhance your website experience and to collect aggregate traffic information for trends and statistics. For more info, please see "cookies and pixel tags"

How do we use your personal data?


General
The personal data actively submitted by you on a UMATES Website will be used for the purpose for which you have submitted them (e.g. execution of your purchase order, participation in a contest, sending you required information, etc).

Placing an order
The data you submit on a UMATES Website when you place an order will be used for the execution of your order, and to register you as a member so that we can supply you with the benefits of UMATES membership.

Other uses
Furthermore, we may use any information obtained about you via the UMATES Websites

  • to personalize your UMATES Site experience and to allow us to deliver the type of content and product offerings in which you or our consumers in general are most interested;
  • to learn about our customers and tailor specific features or promotions on the UMATES Sites or the communication with our consumers.
Sending information
Only if you’ve accepted to receive information, we, will use your data to send you such information, by e-mail or otherwise. If you are no longer interested in receiving information, please refer to the header how to opt out, remove or modify information you have provided to us.

Third party processors


For the purpose of operating our business, third parties (e.g. credit card companies, shipping companies, customer service providers) may process your data; however only to the extent this is necessary to conduct UMATES business. We, or, if applicable, UMATES A/S, have procedures in place to ensure that these third party companies value your privacy.

Do we disclose information to outside parties?


We do not sell, trade, share or transfer your personal data to any outside parties other than UMATES Group Companies and third party processors.

Cookies and pixel tags


We use cookies. Cookies are pieces of information that the UMATES Website sends to your computer while you are browsing the UMATES Website. Cookies work in combination with content within the Website itself, to capture and remember information. For instance, cookies are used to remember and process the items in your shopping cart.

We use cookies and pixel tags (pixel tags are tiny graphic images) to track - in aggregate form only - our customer’s site usage and understand our customer’s preferences (such as country and language choices). This enables us to provide our customers with services or to improve the customer’s site experience. We also use cookies and pixel tags to provide us with aggregate data about site traffic and site interaction, to identify trends and obtain statistics etc, so that we can offer better site experiences and tools in the future. We may contract with third parties to assist us in gathering data, however, they are not permitted to use information collected except to help UMATES A/S conduct and improve its business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make this Website more efficient and some of our services will not function properly. As cookies are used to track shopping basket items through the order process, it will not be possible to place on order.

How can you opt out, remove or modify information you have provided to us?


You have the right to withdraw any consent you’ve given with respect to our use of your personal data. Furthermore you have the right to access to your data and to modification or deletion thereof in the event your data as stored by us are incorrect or otherwise unlawful.

Protecting your information


We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we require the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. We offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

Changes to our privacy policy


If we decide to change our privacy policy, we will post the changed policy on the UMATES Websites. You are advised to regularly check whether our privacy policy has changed. This policy was last modified in august 2007. Questions and feedback

Questions and feedback


We welcome questions, comments, and concerns about privacy. Please give us any and all feedback pertaining to privacy.

Best regards

UMATES A/S